Sent a PM over a week ago which hasn't been responded



Just sent my info to Peter, lets hope you can quote me happy

shell wrote:Sent a PM over a week ago which hasn't been responded



Just sent my info to Peter, lets hope you can quote me happy

Hi Shell
Sorry about that but i can remember replying back to you !
Have sent another pm to you.

GreekTT wrote:Tim , I have just send a PM to you!!!

Thanks,
Chris.

Just an update on the issue....

I got a quote from Noel Dazely for £590, full compr.

I sent it to Chris Knott and provided me with a new quote of £550. So I got my car insured with Chris Knott. Thanks for the lowest quote guys!!!

Still, If you allow me to make a comment on your practices, I have the following comments:

1) Why don't you give a competitive quote from the beginning rather than having the clients providing a WRITTEN proof of other insurers' quotes for you to beat?

2) It seems a bit unprofessional to me for a client first to pay for the insurance over the phone and THEN sending the paperwork to be signed. I am pretty sure it should be the other way around. The client should get the paperwork, read it thoroughly and then sign the policy and pay for it.

Anyway, I got a cheaper quote and I am happy with that. I just wanted to make a couple of comments.

Thanks,
Chris.

GreekTT wrote:

GreekTT wrote:Tim , I have just send a PM to you!!!

Thanks,
Chris.

Just an update on the issue....

I got a quote from Noel Dazely for £590, full compr.

I sent it to Chris Knott and provided me with a new quote of £550. So I got my car insured with Chris Knott. Thanks for the lowest quote guys!!!

Still, If you allow me to make a comment on your practices, I have the following comments:

1) Why don't you give a competitive quote from the beginning rather than having the clients providing a WRITTEN proof of other insurers' quotes for you to beat?

2) It seems a bit unprofessional to me for a client first to pay for the insurance over the phone and THEN sending the paperwork to be signed. I am pretty sure it should be the other way around. The client should get the paperwork, read it thoroughly and then sign the policy and pay for it.

Anyway, I got a cheaper quote and I am happy with that. I just wanted to make a couple of comments.

Thanks,
Chris.

That's great, glad we could help.

Now to answer your points -

1.Our insurers will generally allow us to undercut the best rate on our computer screens but even though there are nearly 500 products available to beat, it doesn't cover absolutely every insurance company in the UK.

This is why sometimes we have to rely on the customer to provide us with the best quote so that we can look at undercutting that.

Sometimes our computer provides the best quote & sometimes it's the customer with their renewal premium for example.

Strangely enough, on this subject, today I saw a new customer of ours quote that we had saved him 50% off his renewal price so it's swings and roundabouts as they say! His end comment was 'unbelievable, to be honest'!

Our life would be a lot easier if our software house could sign up every insurer in the UK, but for some reason they don't.

Hope this helps!

2.It's how it worked for years. Tbh, I don't know any other insurer who would cover you without receiving payment first.

Thanks for the reply Tim.

On the second point, I was not expecting for the company to cover me before paying. I was just expecting that I would be given all the paperwork for me to review before actually commiting to the policy and paying.

Thanks again for the low price. As you have understood I didn't mean bad to the company!!!

I rang Chris Knott on friday after getting my cheapest quote (via a variety of comparison sites which all gave very similar results) from Admiral for £402 (I actually ended up paying £411 with Admiral to reduce the voluntary excess to only £100 and compulsory to £150). I was previously with Privilege having paid £416 last January.

The best quote Chris Knott could provide was over £800 !!! (I think it was 815 although was in such shock I didn't even bother to write it down!). That is unbelievable and CONSIDERABLY MORE than most of my other quotes. I'm 35 years old, been driving for 17 years, not one single point or traffic offense and one minor NO FAULT claim over two years ago (some idiot rolled into the back of my previous car at a round-about and broke my back bumper). I live in a good postcode area and have a dull (good insurance quote wise) job.

Not the slightest bit competitive.... Other quotes were: Swift £438, Elephant £480, Endsliegh £586, Esure £596, Smart People Budget £597, Barclays £600, Yes £601, HSBC £614, ibuyeco £614, Virgin Money £625, Egg £665, Sainbury's Finance £698, Autotrader £705, Tesco Value £706, Express Insurance £715, Octogan £715, Dial direct £722

speajc wrote:I rang Chris Knott on friday after getting my cheapest quote (via a variety of comparison sites which all gave very similar results) from Admiral for £402 (I actually ended up paying £411 with Admiral to reduce the voluntary excess to only £100 and compulsory to £150). I was previously with Privilege having paid £416 last January.

The best quote Chris Knott could provide was over £800 !!! (I think it was 815 although was in such shock I didn't even bother to write it down!). That is unbelievable and CONSIDERABLY MORE than most of my other quotes. I'm 35 years old, been driving for 17 years, not one single point or traffic offense and one minor NO FAULT claim over two years ago (some idiot rolled into the back of my previous car at a round-about and broke my back bumper). I live in a good postcode area and have a dull (good insurance quote wise) job.

Not the slightest bit competitive.... Other quotes were: Swift £438, Elephant £480, Endsliegh £586, Esure £596, Smart People Budget £597, Barclays £600, Yes £601, HSBC £614, ibuyeco £614, Virgin Money £625, Egg £665, Sainbury's Finance £698, Autotrader £705, Tesco Value £706, Express Insurance £715, Octogan £715, Dial direct £722

There will be a reason we couldn't quote you on the scheme. Could you pm me your name & postcode & I'll check?

speajc wrote:I rang Chris Knott on friday after getting my cheapest quote (via a variety of comparison sites which all gave very similar results) from Admiral for £402 (I actually ended up paying £411 with Admiral to reduce the voluntary excess to only £100 and compulsory to £150). I was previously with Privilege having paid £416 last January.

The best quote Chris Knott could provide was over £800 !!! (I think it was 815 although was in such shock I didn't even bother to write it down!). That is unbelievable and CONSIDERABLY MORE than most of my other quotes. I'm 35 years old, been driving for 17 years, not one single point or traffic offense and one minor NO FAULT claim over two years ago (some idiot rolled into the back of my previous car at a round-about and broke my back bumper). I live in a good postcode area and have a dull (good insurance quote wise) job.

Not the slightest bit competitive.... Other quotes were: Swift £438, Elephant £480, Endsliegh £586, Esure £596, Smart People Budget £597, Barclays £600, Yes £601, HSBC £614, ibuyeco £614, Virgin Money £625, Egg £665, Sainbury's Finance £698, Autotrader £705, Tesco Value £706, Express Insurance £715, Octogan £715, Dial direct £722

Thanks for the pm. Yes, it's because for your specific postcode, the car must be kept off road overnight on our scheme. Thought there must be a reason as we are insuring so many people on here!
Sorry.

Tim@ChrisKnott wrote:Thanks for the pm. Yes, it's because for your specific postcode, the car must be kept off road overnight on our scheme. Thought there must be a reason as we are insuring so many people on here!
Sorry.

Shell's car is kept off the road at night, garaged, not used during the week, not used for commuting & you still managed to give her an absolutely rediculous quote of £2.4k !!!!!

Lee

shell wrote:

Tim@ChrisKnott wrote:Thanks for the pm. Yes, it's because for your specific postcode, the car must be kept off road overnight on our scheme. Thought there must be a reason as we are insuring so many people on here!
Sorry.

Shell's car is kept off the road at night, garaged, not used during the week, not used for commuting & you still managed to give her an absolutely rediculous quote of £2.4k !!!!!

Lee

If she finds another quote of £300, they will beat it. That's how they work.

To be honest, another insurance company was pretty pissed off when I told them that I got a better quote from Chris Knott and they told me that that's the way the work. The quote something ridiculous (I think I got quoted initially £1,800) and after I searched around they dropped it to £550 which is what I paid for my current policy.

shell wrote:

Tim@ChrisKnott wrote:Thanks for the pm. Yes, it's because for your specific postcode, the car must be kept off road overnight on our scheme. Thought there must be a reason as we are insuring so many people on here!
Sorry.

Shell's car is kept off the road at night, garaged, not used during the week, not used for commuting & you still managed to give her an absolutely rediculous quote of £2.4k !!!!!

Lee

Yes but she lives in one of the postcodes excluded from the scheme! I replied to this effect elsewhere in case you didn't realise this.

Tim@ChrisKnott wrote:

shell wrote:

Tim@ChrisKnott wrote:Thanks for the pm. Yes, it's because for your specific postcode, the car must be kept off road overnight on our scheme. Thought there must be a reason as we are insuring so many people on here!
Sorry.

Shell's car is kept off the road at night, garaged, not used during the week, not used for commuting & you still managed to give her an absolutely rediculous quote of £2.4k !!!!!

Lee

Yes but she lives in one of the postcodes excluded from the scheme! I replied to this effect elsewhere in case you didn't realise this.

But the car doesnt live where she does so why should it matter!!??

Lee

Thanks to all who have rung us for a quote.

We have just calculated the figures for 2009 and they show that the average recorded saving we made for our new customers last year was 12.5% off their BEST quote so it's certainly worth a call!

We consistently average over 80% renewal retention as well (December was 84%!) so people are happy at renewal as well!

0800 917 2274 or 01580 752961 until 1/3/10 then 01424 200477.

Would be intersted in what you guys could do for me...

will have to do a quote

Am with swiftcover and I pay £360!!!

Just added my Mishimoto induction kit and new grills to the policy, quick, hassle free and best of all no extra cash to pay!

Due for renewal in April, can't see me going anywhere else .