I phoned today for a quote on my TTR in the misses name she has 2 years NCB
Spoke to Kim was helpful and agreed to price match or beat a quote I had from confussed .com if I could get a printout from the insurer not the Confussed web site. She said best price would be £280 against Admiral quote at £341 she said they would never stick with the quote given on the confussed site but she needed the quote from Admiral themselves.
So phoned admiral and gave them the ref number they agreed the quote at £341 which was good news then we went through the quote and I asked how much extra it would be if I was a named driver on the policy as I have company insurance for my company car and it would be nice if i didnt have to use that for the small amount of time i drive her car.
They quoted me £255!! when I asked why it was less they said that often happens.
So went with them and paid over the phone.
I think Chris Knott shot themselfs in the foot they should have quoted me best price up front and they would have got my business.

Maxpaul TTR

maxpaul wrote:I phoned today for a quote on my TTR in the misses name she has 2 years NCB
Spoke to Kim was helpful and agreed to price match or beat a quote I had from confussed .com if I could get a printout from the insurer not the Confussed web site. She said best price would be £280 against Admiral quote at £341 she said they would never stick with the quote given on the confussed site but she needed the quote from Admiral themselves.
So phoned admiral and gave them the ref number they agreed the quote at £341 which was good news then we went through the quote and I asked how much extra it would be if I was a named driver on the policy as I have company insurance for my company car and it would be nice if i didnt have to use that for the small amount of time i drive her car.
They quoted me £255!! when I asked why it was less they said that often happens.
So went with them and paid over the phone.
I think Chris Knott shot themselfs in the foot they should have quoted me best price up front and they would have got my business.

Maxpaul TTR

Hi

Firstly I'd always say check the small print with 'internet' companies (including compulsory excesses in particular) and also feedback regarding customer service (especially claims) from other forums for the particular company you are going with.
As I view the forums most days, I often see the same companies coming up with gripes & groans about them.

In terms of our quoting, our insurers will generally allow us to undercut the best rate on our computer screens but even though there are nearly 500 products available to beat, it doesn't cover absolutely every insurance company in the UK.

This is why sometimes we have to rely on the customer to provide us with the best quote so that we can look at undercutting that.

Sometimes our computer provides the best quote & sometimes it's the customer with their renewal premium for example.

Strangely enough, on this subject, I saw a new customer of ours quote that we had saved him 50% off his renewal price so it's swings and roundabouts as they say! His end comment was 'unbelievable, to be honest'!

Our life would be a lot easier if our software house could sign up every insurer in the UK, but for some reason they don't.

Hope this helps!

Thanks for the comment I did check all the small print as regards Excess which is the same at £350 and the hire car situation its the fact that we saved a lot of money by adding another named driver, you would have thought the risk would have increased. Your policy would not allow my partner to be insured unless she was the registared keeper and I did not want to add another name to the V5 after all it is the same address. Dont get me wrong your office gave a good service but the initial quote was worse than 6 others I had had.
Her existing ins co had made a mistake and although we had been with them for two years the had underwritten the car as a coupe when it was a roadster and they dont cover convertables!! They back tracked very quickly when I advised them that that policy had covered her MGF MercedesSLK and a BMWZ3 all convertables.

Paul TTR

Just as a matter of interest, when I look at the number of people who have called us from this forum and compare that to the number of forum users, it is quite a low percentage.

I realise that some people don't meet the criteria but we have broken records quite often this year in terms of income showing that this scheme is successful when people do ring us. In fact, we're on target for it being one of the best years we've ever had in 26 years of trading.

My question is why aren't more people calling us on here? Just curious!

Hi Chris

I submitted an email request to pete for a quote wednesday lunchtime, still no word, whats the usual turnaround time? would like to get it sorted pre-xmas. (also emailed ND at the same time - got back to me within couple of hours).

cheers

Hi
Just to let you know I'm taking a (well-earned?!) rest over Christmas!

From today, I am only in on 23/12 but then off till 4/1/10 so won't be able to answer insurance-related questions on here till then.

Of course, the office will still be open each day except the 'Bank Holidays', Christmas Eve, New Years Eve, Saturday afternoons & Sundays – 0800 917 2274 or 01580 752961 if ringing by mobile.

The claims department is manned 24 hours a day and the claims helpline number can be found on your Certificate of Insurance & policy booklet.

Have a good Christmas and a peaceful New Year.

k31ron wrote:Hi Chris

I submitted an email request to pete for a quote wednesday lunchtime, still no word, whats the usual turnaround time?

cheers

Hi
It's being done right now! Sorry about that.

Tim@ChrisKnott wrote:Hi
It's being done right now! Sorry about that.

thanks Chris, was rung up shortly after your post. unfortunalty the the quote was more expensive then my renewal figure from esure so will probably stick with them, but thanks for the help.

Hi
As with most people, we have been affected by the snow but most of our staff are in now though it took some time. We are due more snow in our location in the next few days but as half our staff are fairly local anyway, this shouldn't be a problem.

I'll let you know however if there are any significant changes re staffing!

UPDATE - JUST BEEN TOLD WE ARE SHUTTING AT 3.30PM TODAY - WEDNESDAY 6TH JANUARY!

I posted this in the main forum but I guess I should have posted here really so here goes.

Like many folks on here I have my car insurance with CK because it was a good price, so much so that I have my wife and daughter's car insurance with them too. Well as we all know price is only half the equation, the service after an accident is what you don't truly find out about until you have been unfortunate enough to have one.

My daughter was involved in an accident this morning and I have to say that Chris Knott have been nothing short of fantastic in the way they have handled this. From dealing with my daughter who was in shock when she called, through to follow up calls and keeping her informed of the progress too sorting out a hire car and the legal side of things.

So a big thanks to CK for their service and consideration. Cheers!

KammyTT wrote:im 28 5 years ncb, no points and i paid 439

great price

I am 28, with 6 years NCB, no points and I was quoted today £635

Why such a big difference?

I know the quote that KammyTT mentioned was Jun 2008 but I dont see any reason for being quoted almost 50% more.

Any ideas?

Thanks,
Chris.

GreekTT wrote:

KammyTT wrote:im 28 5 years ncb, no points and i paid 439

great price

I am 28, with 6 years NCB, no points and I was quoted today £635

Why such a big difference?

I know the quote that KammyTT mentioned was Jun 2008 but I dont see any reason for being quoted almost 50% more.

Any ideas?

Thanks,
Chris.

The first thing that 'stares out' at me is your area.

I understand the area issue, but I believe that its a huge difference!!!

But for a weekend car with only 5,000 miles per year it is still too much. If I can't find anything cheaper I won't have any choice but pay this kind of money.

Last year I paid £480 with Admiral but they are quite cheeky. They said that it was £760 and the reduction was due to the fact that they accepted my 5 years NCB and redeemed me for the first year that they didn't include it.

This year with more years NCB they quoted £780 but when I said that this is too much (£300 more than last year) they reduced it to £713... still too much so I started looking around.

well i am 40, 9 years protected no claims, chris knot wont insure me because i live in manchester..
i live in a nice part of manchester , have never had a car stolen, the car lives on a drive , 21000 miles in 5 years..
£ 700 is the cheapist i can get with esure, where do all the youngsters with relativley new licences get there cheap insurance from...
and when people talk about areas, i live in a village where everybody knows everybody, and have done all my life,
i dont know anybody who has had a car stole for about ten years,
what you say Chris...

Tim , I have just send a PM to you!!!

Thanks,
Chris.