Dashpod replacement on cars OVER 5 years old

[starski4578]

Cheer guys. Mine's an early one - '99 but it has low mileage so it shouldn't be a problem.

Just got it yesterday and ran out of juice when the dash said 1/4 full

Has anyone got a copy of that PDF letter from Audi?

Hope this helps courtesy of all warrenmoles hard work so dont thank me. Not sure if it counts for much as when i saved it i missed the bottom part. DOH!

[GsTTar]

Cheer guys. Mine's an early one - '99 but it has low mileage so it shouldn't be a problem.

Just got it yesterday and ran out of juice when the dash said 1/4 full

Has anyone got a copy of that PDF letter from Audi?

Hope this helps courtesy of all warrenmoles hard work so dont thank me. Not sure if it counts for much as when i saved it i missed the bottom part. DOH!

Starski do you have the phone number thats on the bottom of the missing part of the letter?
This could be my ticket to getting my local Audi to do something!

Cheers Gav

[L17MRL]

Had mine replaced on saturday at Maidsone Audi FOC, mines a 2000 import 98,000 on the clock, my old pod was a Kilometers, i asked for it to changed to MPH, they said they could but at an extra cost of £155.00,
I kicked up a stink & they gave in at audi uk and paid the branch the £155.00.

My contact at Audi uk was Mo he was really helpful, & Lisa at Maidstone also helped a lot.

[starski4578]

Starski do you have the phone number thats on the bottom of the missing part of the letter?
This could be my ticket to getting my local Audi to do something!

Cheers Gav[/quote]

Gav, must have saved it in a hurry someone else on here must have it. Its not the number on the right is it? Could try directory enquires or even pm warenmole. Sorry Bud

[starski4578]

Found the bottom half somewhere else!

[GsTTar]

Ah well done, thanks for your time on that, however the picture of the letter doesnt show up
However managed to sorce a number for Audi uk sent them an email, so guess i'll just have to wait, fingers crossed!
Cheers again

[edp33]

I've got an 00 plate TT and the radio stations show up as garbled symbols, but the important things like speedometer, temperature etc all seem to work correctly. I take it the free dashpod replacement is only for critical problems.

[martintt]

I've just had mine approved for a foc replacement from Huntingdon Audi on a 52 plate just over 5 years old. No quibbles or hassle once diagnosed which was also free.
It had a temp guage starting to do unusual stuff, but nothing else.

[SweeTTquattro]

Forgive me if I'm being stupid but can someone confirm that it doesn't matter if the car's under warranty or not, when it comes to dash pod failure?
I'm just about to put mine up for sale, and driving it at the weekend the fuel guage went up to full and the dash pod said 400+ miles remaining. This keep going up 5 miles every few minutes until it got to around 550 then it and the guage went down to empty.
I stopped the car when I got home and started it again, the miles remaining and the guage went to where I'd expect them to be considering the amount of fuel I'd put in recently and how many miles I'd done since but the petrol pump warning sign is displayed on the dashpod.
I'm guessing this is the dash pod from what I've read on here so hopefully I'll be elidgible for a FOC replacement from Audi.

Mark

[les]

Forgive me if I'm being stupid but can someone confirm that it doesn't matter if the car's under warranty or not, when it comes to dash pod failure?
.
I'm guessing this is the dash pod from what I've read on here so hopefully I'll be elidgible for a FOC replacement from Audi.

Mark

CORRECT Mark

[Colinthecop]

My 04 Roadster ran out of petrol this morning (within pushing distance of a petrol station fortunately).

The guage said half full although the computer was telling me I had no fuel. Being a bit old fashioned, I trusted the guage over the computer.

I've had it less than a month.

Anyway, just got off the phone from the dealer and it's going in on Friday for a new Pod. They reckon it only takes an hour and as long as I have both keys it's an easy job.

So I was wondering...... Are the 'new' Pods any different from what's fitted, I mean have they done something to them to stop them going a bit mental...?

Or should we start a league table so see who has had the most Pod replacements....?

[TJS]

For car out of warranty or not serviced by an Audi main dealer you will need to pay an non refundable one hour minimum diagnostic labour charge plus VAT to confirm and authorise any remedial work. In the case of Wayside Audi this is £125.

TJS

[les]

For car out of warranty or not serviced by an Audi main dealer you will need to pay an non refundable one hour minimum diagnostic labour charge plus VAT to confirm and authorise any remedial work. In the case of Wayside Audi this is £125.

TJS

I didnt have at all. Took it in one day confirmed dash pod problem.Took it back a week later new dash fitted they even replaced a side light bulb FOC. Sorted and not a penny paid by me at any time.
My car Imported coupe 2001 90k on the clock independent serviced years out of warranty.

[TJS]

les

Earlier this morning Wayside Audi point blank refused to look at this issue without a one hour non refundable labour payment despite the fact I was referred to them by Audi Customer Services. They did however give me a zero sum cash sale invoice to confirm that the corrosion appearing on the roof is also not covered by the 12 year warranty as it classed as "trim". The invoice has a nice touch on the bottom "Thank you for choosing Wayside Audi"

The car has covered 18k miles from new and has had 3 services, the last by nearby Vagtech (excellent customer service) with new cambelt and metal impellor water pump 500 miles ago. Jon at Vagtech has confirmed the dashpod problem via the diagnostics and that the car is safe to drive after the temp gauge went to its maximum a couple of days ago. Temp gauge is now showing c.110c.

[SweeTTquattro]

Thank Les.

As I understand, some Audi dealers are more accomodating than others. Has anyone got any recommendations for which Audi Dealer to take my car to for the dash pod replacement (if the dash pod is responsible)? I'm in Oxfordshire.

Thanks